Communications

 

Director Bernard Swartwood
  911@pikepa.org
   
Dispatcher Supervisor Lee Ann Campbell
  lcampbell@pikepa.org

 

About the Office

The Pike County 911 Center is responsible for the administration, operation, and long-range planning of the 911 Emergency system which provides police, fire, and EMS dispatch for the county. This center coordinates activities between the 911 Center and the EMA Emergency Operations Center when activated during county emergencies. Dispatchers operate the communication system around the clock receiving and dispatching emergency calls for public safety agencies located in the county. This center serves as an interface with the Pennsylvania State Police and provides an information link between Emergency 91 1 services and county criminal justice agencies and offices.

Pike County 911 provides 911 service for most of Pike County. 911 became available to citizens and visitors of Pike County December 13, 1995 with the enhanced feature of Automatic Number Identification. Since that time, the 911 center has gone through city-style readdressing for the following telephone exchanges, 491, 559, 296, 409, & 686. These telephone exchanges now enjoy full enhanced 911. Additional phone exchanges will be converted to fully enhanced 911 as those areas are completed.

The addressing project is a joint effort between Pike County 911, the municipalities it serves, the United States Postal Service and residents of the County. The 911 Center serves the citizens and visitors twenty four hours a day, seven days a week. It is continuously making technological changes throughout the 911 system to ensure quality service. The Pike County 911 Center dispatches for fifteen volunteer fire departments, ten volunteer ambulance corps, two volunteer quick response services and four municipal police departments in addition to receiving the 911 calls for the geographic areas served by the Pennsylvania State Police. The Center receives approximately 1500 911 calls per month in addition to at least three times that number on our non-emergency telephone lines.

Office Info

Hours M-F 8:30 - 4:30
Phone 570-296-1911
Internal Extension 1911
Address 135 Pike County Blvd.
Lords Valley, PA 18428

9-1-1 Guidelines

9-1-1 is used to report a crime, fire, heart attack or other serious medical condition or injury, or any situation requiring the IMMEDIATE response of FIRE TRUCK, AMBULANCE or LAW ENFORCEMENT.

INFORMATION YOU GIVE WHEN YOU CALL 9-1-1

1- The location of the emergency
2- Your phone number
3- Your Name
4- The Nature of the emergency

IT IS IMPORTANT TO STAY CALM, SPEAK CLEARLY AND STAY ON THE LINE UNTIL YOUR ARE TOLD TO HANG UP.